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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MSA products

The group "New Technologies" offers for review the products of the plant MSA: fire helmets, rescue helmets, industrial, construction, work helmets, safety glasses, headphones, flame sensors, chemical protection suits, gas analyzers, respirators, masks, breathing apparatus, testing equipment, compressors, self-rescuers, thermal imagers, fall protection equipment
  • Sensors MSA
    Sensors
    FlameGard 5 MSIR, MSA XCell, etc.
  • Cylinders and indicator tubes MSA
    Cylinders and indicator tubes
    MSA Auer, Drager, etc.
  • Helmets and helmets protective MSA
    Helmets and helmets protective
    GALLET F1-XF, F2 X-TREM, etc.
  • Safety glasses MSA
    Safety glasses
    Blockz, OverG, Alaska, etc.
  • Protective headphones MSA
    Protective headphones
    left/RIGHT Dual Pro, etc.
  • Fall protection equipment MSA
    Fall protection equipment
    TechnaCury, Gravity, ArcSafe, etc.
  • Thermal imagers MSA
    Thermal imagers
    EVOLUTION 6000, etc.
  • Self - rescuers MSA
    Self - rescuers
    miniSCAPE, MSR2, S-CAP, etc.
  • Compressors MSA
    Compressors
    LW100, LW160 E, LW225 E, etc.
  • Chemical protection suits MSA
    Chemical protection suits
    BOP-I-SAVED, Vautex Elite, etc.
  • Portable gas analyzers MSA
    Portable gas analyzers
    Altair, Altair Pro, etc.
  • Stationary gas analyzers MSA
    Stationary gas analyzers
    PrimaX IR, PrimaX P, etc.
  • Filtering means of protection MSA
    Filtering means of protection
    Affinity 1100, Affinity 2100, etc.
  • Insulating protective equipment MSA
    Insulating protective equipment
    AirElite, AirXpress, AirGo, etc.
  • Testing equipment MSA
    Testing equipment
    Multitest Plus, Leak Tester, etc.

NEW TECHNOLOGIES GROUP

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